Customer Service Representative IT/EN Milan - Milano

Azienda: Majorel Italy Srl
Altri posti vacanti dell'azienda: L'azienda ha altri posti vacanti attivi (16)
Candidati richiesti: Applicazioni: 1 | Visite: 17
La tua domanda: Non hai ancora presentato domanda
Statistiche del reclutatore: CV visualizzati: 0, Rimossi: 0, Non letti: 1
Ubicazione: Milano, Italia
Consente di lavorare da casa:
Posta elettronica aziendale: *********@*******.com (Vedi e-mail)
DESCRIZIONE DEL POSTO DI LAVORO
Requisiti:
We-re Majorel. We design, deliver and differentiate customer experience on behalf of some of the world-s most respected brands.
At Majorel we serve customers accross the world. We support them at any time, through every device and in the manner they expect from their brands.
We speak their language wherever they are and whatever their culture. At Majorel we combine the best of people, technology and innovation to deliver real value to our clients.
We are committed and we believe in equal opportunities between men and women. In the same way, our offered positions are open to people with disabilities.
We ensure compliance and all prevention regulations are met, guaranteeing the care for our people-s health and safety both at our facilities and teleworking.
Our mission:
We create amazing customer experiences that people value and we are proud of.
By combining talent, data, and technology.
We deliver real impact for our partners.
We are driven to go further.
Your profile:
- Excellent communication skills & high focus on customer satisfaction
- Excellent language skills (at least C1) in Italian and English, both spoken and written
- Customer service- Orientated and a high focus on customer satisfaction
- Strong administration and organization skills
- Keen eye for detail to ensure high accuracy
- Very good PC skills
- Availability to work on shifts
- Team work
- A previous experience in Customer Service or similar business is a plus (B2B)
Join us in a vibrant, multi- Cultural city center environment. Explore you careers possibilities and work on your Personal Development. Above
all, enjoy the experience of working with highly prestigious brands!
At Majorel, we guarantee compliance with preventive regulations to ensure the care for the safety and health of workers in our facilities or in teleworking.
This job opportunity is addressed for both sexes, in accordance with Laws 903/77 and 125/91.

 
Mansioni:
- Providing superb support the way you would want to be treated during your vacation!
- Inform your customers about the products and services the project provides, and make sure this also includes their policies and processes in a friendly manner
- Be aware of current traveling destinations and holiday trends
- Evaluate problems and complaints of the callers and provide proper solutions to them (chat, e- Mail, phone calls)
Our offer:
- Starting paid training path
- Continuous improvement and product training
- Modern and multinational working environment at an attractive location in Milan with good public transport connection
- Excellent reputation as responsible employer
- Welcoming and inclusive environment
- Shift system (from Monday to Sunday from 7am to 11 pm; festivities included)
- Work is performed in our facilities and in teleworking
- Belonging to a great international company where you will constantly be learning




CONDIZIONI DELL'IMPIEGO
giornata di lavoro: Full Time
Tipo di lavoro: A tempo determinato
Stipendio: Trattabili
Quantità di offerte di lavoro: 1


ETA RICHIESTA
Esperienza minima: Non specificato
Lingue: Inglés Avanzato
Sesso: Indistinto



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